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Hotel De Gouden Leeuw

Receptionist

  1. Voorschoten
  2. Both
  3. MBO/HBO
Receptionist

Introduction

Welcome to thé catering family in the Netherlands! Are you the one who always knows all the answers? Great! We are looking for you! You will also know all the answers at the reception. And you give it to our guests with a big smile! Come work with us and join the family!

  1. Description

    Description
    Hotel De Gouden Leeuw is the first hotel of the Van der Valk concern and is located in a true Valk village. On the site is not only the hotel with 96 rooms, but also Ivy Boutique Wellness with swimming pool, fitness, sauna and treatment rooms, Tante Tokkie, which consists of a nature farm, ice cream parlour and restaurant and the Valk Versmarkt. A temporary Valk restaurant will also be opened in June.

    For the hotel reception we are looking for an ENTHUSIASTIC RECEPTIONIST M/F. You will work in the building where the hotel rooms are located.

    Our old main building (which has been closed since a fire in July 2021) will be demolished at the end of this year, after which a completely new building will be built with luxury hotel rooms, (meeting) rooms and restaurants. A nice prospect!

    As a business card for our hotel, you are the guest's first point of contact. Your duties and responsibilities will be:
    • Renting out free rooms after consulting the IDPMS reservation system;
    • Welcoming, meeting and checking in guests on the basis of reservations;
    • Recording details/wishes of guests and passing them on to the relevant departments;
    • Checking out of guests, drawing up bills and paying by means of a cash payment or payment with pin/credit card;
    • Taking reservations for the hotel as well as the restaurant and wellness;
    • Providing general tourist information

    Job description
    This job goes way beyond the old school reception duties. You and your colleagues are always prepared for all possible situations, including the stressful ones: because you never get a second chance to make a first impression! You are the Wikipedia of our hotel, you have the answer to every question. From questions about a hotel room to questions about wellness!

    Company description
    We would like to welcome you to the catering family in the Netherlands! Hospitality, perseverance, feeling at home, learning from mistakes and enjoying your work. That's what it's all about for us. You work with the coolest colleagues in a pleasant environment. As the contact person of the hotel you are expected to know everything, really everything!

    Job Requirements
    + Speaking fluently Dutch is a plus, not a requirement. Knowledge of other languages? The more the better!
    + One of your favourite quotes is: ''Let's do this!''
    + You like to work in a team
    + You also like to pamper your guests on weekends and holidays
    + You are someone who says good morning all 100 times with a smile

    Working conditions
    Everything is possible, if you want. And we want you! So we offer:
    + Money! How much? In accordance with the market and appropriate to your position and experience.
    + Flexible schedule and working hours
    + The opportunity to learn a lot
    + Never-a-dull-moment job
    + Stay overnight at all Valk Exclusive hotels for € 65,00
    + Nice-to-have extras: discount on your sports subscription.

    Apply now and come join the family…

    You can send your application with motivation letter and C.V. address to Lisette Ooms; l.ooms@goudenleeuw.valk.nl

  2. Working conditions

    Both