We are delighted that we are allowed to welcome more and more guests. Did you know that our hotel never closed? Guests can enjoy breakfast and dinner in our restaurants again. In order to do so, we have adjusted our procedures and rooms in various ways, which allows you to have a safe and relaxing stay at our hotel. You will find all details on this page.
Do you have any cold-like symptoms, including cold in the nose, runny nose, soar throat, mild cough or a temperature higher than 38 degrees Celsius/100.4 Fahrenheit? If yes, you are requested to stay home and not to come to the hotel.
It is important that you follow the instructions of the hotel staff members during your stay with us. Additionally, all guests and staff members at our hotel are requested to carefully follow the precautionary measures below:
We look forward to welcoming you in person, showing you around and answering all the question, you might have. On arrival you can disinfect your hands in the lobby. .
We will ensure hospitable check-in with 1,5 metres distance for you. All our staff members have been instructed how to proceed with regard to COVID-19.
Every day professional cleaners clean our rooms and the door handles, besides (stair) handrails, lift buttons are cleaned several times a day. Our staff members wear gloves and wash their hands every hour.
Throughout the hotel you will find clearly visible floor stickers and directions, which route you should follow.
If you haven’t made a reservation for the restaurant while booking your stay, we recommend doing so during check-in. Reservations for breakfast and dinner are required.
Breakfast and dinner at the restaurant
In order to ensure that everything runs smoothly and safely, we have drawn up a number of guidelines:
Room service
Guests, who prefer to have breakfast or dinner in the hotel room, can make use of a delicious room service menu. We will then leave your ordered breakfast or dinner outside your hotel room.
Brunch, lunch and Live Cooking
We regret to inform you that at present lunch, brunch and Live Cooking are not available.
We regret to inform you that our gym and wellness area are closed.
Can we eat at the restaurant again?
Yes, you can! All guests can enjoy delicious breakfast and dinner at the restaurants in our hotels. You can make breakfast and dinner reservations while booking your overnight stay at our hotel of call +31 (0)715602800.
What are the safety measures you have taken?
We have taken quite a few safety measures. Our rooms are given a thorough cleaning, on a daily basis. We clean all door handles several times a day. We wash our hands every hour. Our restaurant has a new set-up, so that you have more space and there are fewer people, having breakfast or dinner at the same time. Part of this new set-up is a reservation system. On different locations in the hotel you will find disinfections columns that allow you to disinfect your hands, quickly and conveniently.
Can I book a room again?
Yes, you can! Did you know that our hotel has never been closed? You can book straight away and also make use of a number of fantastic packages.
Can I come for lunch or brunch?
No, we’re sorry that we cannot serve lunch or brunch yet.
Is Live Cooking open?
No, due to the authorities’ health regulations, we cannot offer any Live Cooking for the time being.
Which amenities are available at the hotel?
Only the swimming pool is open. Gym and Wellnes are closed.
Can I rent an (electric) bicycle at the hotel?
Yes, hotel guests can make reservations for an (electric) bike through our reception desk. Packed lunch can also be reserved through reception. Each hotel has fine bicycle routes (20/40/60 km) in the surrounding area – suggestions are ready and waiting for you.
Kindest regards,
The Van der Valk Famly & staff members
Update May 14 2020